Best Friends Animal Hospital

Best Friends Animal Hospital is a small-animal veterinary clinic in Madison, Alabama, located at 34 Hughes Rd E, Madison, AL 35758. It treats dogs and cats. On Google, it is rated 4.8/5 from 228 reviews.

Services

•Wellness/annual checkups and physical exams
•Vaccinations for puppies and dogs
•Nail care (including handling for anxious pets during nail care)
•Evaluation and treatment for anal gland problems
•Calming or sedating medication to help with vaccination visits when a pet cannot hold still

Pricing

Above average, with one recent reviewer citing $644 for a first visit and $236 for a next-day follow-up for a puppy’s checkup and shots (without blood or urine tests).

People

Reviewers mention veterinarians, vet techs, and front-desk staff, but no individual staff members are named.

Reviews

Google reviews show a 4.8/5 rating across 228 reviews. Recent comments frequently describe a friendly, welcoming team, gentle handling, and clinicians who explain care clearly and help with anxious dogs. One recent review reports dissatisfaction with handling during puppy vaccinations, the use of medication to sedate the puppy for a return visit, and concerns about the overall cost and lack of upfront clarity on charges.

Reviews for Best Friends Animal Hospital

Note: Showing the 5 most recent Google reviews out of 228 we track in total. Recent reviews may not be representative of overall sentiment.

John White

3 months ago

Best experience I’ve ever had with a veterinary clinic. I was extremely impressed with everything from the time I walked in until leaving the parking lot. My baby loved them too,and that’s really saying something. Thank you !

Kuan Collins

4 months ago

⭐⭐⭐⭐⭐⭐ If I could give Best Friends Animal Hospital 6 stars, I would! From the moment we walked in with our puppy, Apollo, the entire team made us feel welcome, comfortable, and genuinely cared for. The staff is incredibly friendly, and the veterinarians are knowledgeable, compassionate, and wonderful with animals. They took the time to answer all of our questions, explain everything clearly, and make sure both Apollo and I felt at ease. You can tell that everyone there truly loves what they do and cares deeply about the pets and families they serve. Every interaction has been positive, professional, and filled with kindness. As a first-time puppy mom, finding a veterinary team I trust means everything, and I am so grateful we found Best Friends Animal Hospital. Apollo loves his visits, and we always leave feeling confident that he is receiving the very best care. We couldn't be happier with our experience and will never go anywhere else. Thank you to the entire team for making us feel like part of the family!

Deborah Hollingsworth

4 months ago

We love Best Friends Animal Hospital! The doctor(s) are always so attentive and helpful to us and with concerns and questions pertaining to our furry member of the family! The staff is awesome as well! They’re so kind and compassionate. Our dog Shep is a little anxious about his nail care but everyone goes above and beyond to help make the experience the best for him. It’s obvious that he feels safe and loved throughout the whole process. We are very pleased and happy!

Jane Petersen

4 months ago

The vet and vet techs are so gentle and kind with my dog. Very knowledgeable. Helped solve a recurring anal gland problem my dog was having.

Nancy Lowe

5 months ago

I am very unhappy with the treatment of my puppy and the cost of his yearly check up! They could not give my 28 pound dog his shots because he didn’t lay still! I cannot for the life of me understand the reasoning! What in God’s name do they do with a large dog? They gave me medicine to make my puppy almost lifeless and had to return next day for shots! His physical cost me 644.00 first day and 236.00 the next day! That is with no blood or urine tests! I think they are takling advantage of elderly people by not telling upfront this large amount of money! I am so disappointed in his treatment he will never go back! We having been using this clinic for 20 years, but this is more than I can or will afford going forward! It is just a shame! I couldn’t recommend this place for staff who can’t administer shots to 28 pound puppy or cost of services!